About the Card

The CougarCard - Your Passport to life at WSU

As your official University ID, the CougarCard is your passport to life at WSU. WSU students, faculty and staff use their CougarCard over eight million times each year. You'll use it for everything from checking out books at the library to building and bus access; more specifically you’ll need it for:

• General University Identification
• Library Privileges
• Residence Dining Account (RDA) purchases
• Cougar CASH purchases, both on and off campus
• Student Recreation Center Access
• Riding the Pullman Transit busses
• Access to athletic events for students who purchased a sports pass
• Access to selected residence halls, campus offices and buildings
• Make ATM transactions and PIN-based Point of Sale purchases when linked to a U.S. Bank checking account

As a form of payment, you'll use your CougarCard to access Cougar CASH to buy a cup of coffee at a Campus Espresso Bar, or an ice cream cone at Ferdinand’s, and to access your RDA to grab breakfast at the Northside Café.

The area's most popular businesses and services located on and off-campus now accept Cougar CASH and the CougarCard for purchasing everything from groceries to pizza. You can also use Cougar CASH to pay for textbooks and school supplies at the Bookie, meals at off-campus restaurants, haircuts, flowers, bowling and other essential student services. Be sure to check out the various locations that accept Cougar CASH.

CougarCard Features

• Convenient: Forget about carrying cash, checks or additional credit cards.
• Fast: With exact change every time, the CougarCard is even faster than cash!
• Safe: Is your CougarCard lost or stolen? No problem! Simply notify us. We'll take care of the rest.
• WSU Spirit: Your CougarCard shows off the Washington State name with pride.

I've lost my card, what do I do?

The CougarCard holder is responsible for immediately reporting lost or stolen cards to the CougarCard Center at 509-335- 2273 or at www.cougarcard.wsu.edu. A fee will be charged for replacement of a lost or stolen card.

If your CougarCard has been activated as your U.S. Bank ATM/debit card, you must also notify U.S. Bank immediately at www.usbank.com or by phone at 800-872-2657 if your card has been lost or stolen.

Where can I get help?

Whether you are inquiring about a balance, reporting a lost card or just have a question about your account, you can stop by the CougarCard Center (Washington Building, Room G-9-A) or call at 509-335-CARD (2273).